THE CHALLENGE:

Absence of a credible online platform for virtual site tour and location verification 

Alpha Mead, a leading real estate company, on a mission to deliver the best place for their customers to live, work, and play, sought to transform the way their clients and agents interact with their estate projects as they scale.

In their previous approach, they faced challenges in providing clients and agents with a trusted online platform to explore and verify estate locations (virtual site tour). The traditional methods of presenting estate projects hindered clients from engaging with properties virtually, prompting a need for Sytemap.

“Before now, once clients come into the office, we have to make arrangements for a trip to the site, this can be limiting as many unforeseen factors could come up inadvertently, leading to delays and setbacks and ultimately, loss of interest by clients, we need to enable a more sustainable way to deal with our clients as we scale, ” highlighted Waheed Ibrahim, Head of IT for Alpha Mead. “Also, lots of people are skeptical about real estate, especially our clients in the Diaspora, there’s a huge need for us to look real and genuine to them.”

Alpha Mead is constantly in search of ways to improve its services while optimizing its processes. 

In a bid to provide a seamless online experience for their estate exploration and tours, they turned to Sytemap for an innovative solution that equips them with the best processes and systems to match their vision and uphold their core values. 

THE SOLUTION

Initiating the Sytemap integration with Alpha Mead to enhance virtual visibility and accessibility. 

Alpha Mead turned to Sytemap for an innovative solution, initiating the integration to enhance the virtual accessibility of their estate projects. 

The decision to explore a satellite map-based system proved pivotal, allowing clients and agents to explore and monitor projects from their homes. This integration provided a platform for clients to verify estate locations, choose units, and explore surrounding infrastructures, ensuring transparency and trust in the property selection process and aiding their decision-making process, eliminating the skepticism that exists amongst their buyers and also the diasporan market.

THE RESULT

Enhanced virtual accessibility of properties, and informed decision-making.

The integration with Sytemap significantly improved Alpha Mead’s online presence, providing a dynamic platform with an interactive and user-friendly experience for their clients, prospects, and agents. 

The satellite map-based feature empowers users to view available, sold, unreleased, pending payment, and reserved plots.

Clients can now actively engage with estate projects, leading to more informed and confident decisions based on the transparency, precision, and trust associated with the satellite map. 

Waheed Ibrahim acknowledged the transformative impact, stating, “Our collaboration with Sytemap has proven to be transformative for Alpha Mead, bringing our estate projects to life in the digital space. Now our clients, including those in the diaspora, can do a virtual site tour using the map, making the sales process seamless and faster.” 

Alpha Mead continues to set new standards in the real estate industry, providing clients and agents with a groundbreaking online experience, thanks to the cutting-edge solutions offered by Sytemap.